Conflict Vs Consequence

Consultants often times approach us for assistance with a deal, a key recruit, or a challenging contract, often misidentifying the issue as the symptom, rather than the root cause.

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At times, we're grappling with a full-fledged conflict, stemming from divergent visions, communication breakdowns, or fundamental disagreements on principles.

In other instances, we're faced with the aftermath, the consequences of an unresolved conflict that's been allowed to fester.

Then there are situations where the crux of the matter isn't a conflict, but a pivotal decision that needs to be made.

In such cases, our emphasis is on offering clarity, establishing accountability, and fostering commitment to progress.

Much like the bar fights we've intervened in, the issues entrepreneurs present to us – stalled negotiations, a hesitant candidate, or stringent contract terms – are just the surface-level manifestations.

The real issue lies beneath, in the form of underlying tension, unfulfilled needs, or misaligned incentives.

It's the fear of missing out, the absence of trust, or the clash of egos that constitute the conflict, the root of the problem.

Just as we couldn't resolve those bar fights by merely separating the combatants, we can't tackle these business problems by focusing solely on the symptoms.

<aside> ⚠️ It's striking how many entrepreneurs reach out to us, still struggling to differentiate between a conflict and its repercussions (consequences). Learn more on your 1:1 at meetscot.com

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We need to delve deeper, comprehend the underlying conflict, and address it accordingly.

So, when you approach me with a problem, don't just inform me about the fight.

Enlighten me about the conflict. Share with me what's truly transpiring beneath the surface.

Then, we can collaboratively strive to find a solution that addresses the root cause and helps you achieve the desired outcomes.

Many of us, especially the older ones, have likely witnessed and intervened in numerous altercations.

Be it two men quarreling over a woman or a Black Friday scuffle over the last pair of shoes, we've played the role of peacemakers.

However, breaking up a fight is not tantamount to resolving the conflict that triggered it.

Have you ever successfully resolved a conflict?

And if so, do you discern the difference between addressing the fight and tackling the root of the problem?

Contrary to what you may have perceived, the advice you received wasn't to cease the fighting, but rather to resolve the conflict that led to the fighting as a consequence.